Research on the application value of PDCA cycle management in ward communication of intravenous medication dispensing center
PDCA循环管理在静脉用药调配中心与病区沟通中的应用价值研究

摘要

目的 观察在进行静脉用药调配中心与病区沟通过程中开展PDCA循环管理的作用。方法 在2024年7月开展静脉用药调配中心与病区沟通过程中开始运用PDCA循环管理模式进行管理，分析管理前后各1年时间内的管理效果，包括沟通有效率、不合理医嘱发生率。结果 管理后静脉用药调配中心与病区沟通有效率高于管理前，P<0.05。不合理医嘱发生率管理后低于管理前，P<0.05。结论 在进行静脉用药调配中心与病区沟通管理过程中按照PDCA循环管理法开展各方面管理工作，能够促使静脉用药调配中心在开展各方面静脉用药调配工作中更加有效与病区进行沟通，促使各方面药物调配工作能够顺利且准确开展，为患者静脉用药安全性提供保障，降低调配期间不合理医嘱发生率。

Abstract

Objective To observe the role of PDCA cycle management in the process of ward communication in the intravenous medication dispensing center.
Methods In July 2024, PDCA cycle management mode was used to manage the ward communication in the intravenous medication dispensing center, and the management effect in one year before and after the management was analyzed, including the communication efficiency and the incidence of unreasonable medical orders.
Results The effective rate of ward communication in the intravenous medication dispensing center after management was higher than that before management, P<0.05. The incidence of unreasonable medical orders was lower after management than before, P<0.05.
Conclusion   In the process of communication management in the intravenous medication dispensing center, carrying out all aspects of management work in accordance with the PDCA cycle management method can promote the intravenous medication dispensing center to communicate with the ward more effectively in all aspects of pharmacy intravenous admixture service, promote the smooth and accurate development of all aspects of drug deployment work, provide guarantee for the safety of patients’ intravenous medication, and reduce the incidence of unreasonable medical orders during deployment.